Frequently Asked Questions
Looking for answers to your custom printing questions? Our FAQ covers everything you need to know about personalized gifts, custom t-shirts, banners, standees, acrylic signs, corporate branding products, delivery timelines, payments, bulk orders, and artwork requirements. Whether you are ordering a single personalized product or placing a large corporate order, this FAQ section helps you find quick and reliable answers.
01 ORDERING & CUSTOMIZATION
Simply choose your product, add your design or upload your photo/artwork, and add it to your cart. Fill in your details and place your order — from design to delivery, we handle the rest. You can also reach us directly through the website or Whats App.
Yes. We share your design on Whats App as a digital proof for approval before we begin production. No order goes to print without your confirmation.
We accept JPG, PNG, PDF, and AI files. For the best print quality, high-resolution images (300 DPI or above) are recommended. If you’re unsure about your file quality, send it to us and we’ll advise you.
Absolutely. Share your idea, reference images, or even a rough description — our in-house design team will bring it to life. Design assistance is available for all product categories.
Most of our products are available for single-piece orders — perfect for personal gifts. For bulk business orders (promotional products, apparel, standees), minimum quantities may vary by product. Contact us for a custom quote.
02 PRODUCTS & QUALITY
We offer 80+ custom products across four categories: Personalized Gifts & Home Décor (acrylic frames, canvas prints, LED lamps, keychains), Lifestyle Products (T-shirts, mugs, tumblers), Promotional & Branding Solutions (canopies, standees, banners, umbrellas), and Signage & Display (acrylic signs, name plates, office branding).
We use UV printing, sublimation printing, vinyl application, and laser engraving depending on the product and material. Each method is selected to ensure the best quality finish for that specific product.
Our prints are designed for long-lasting vibrancy. We use premium inks and materials chosen for durability. Indoor products like acrylic frames and canvas prints maintain color quality for years. Outdoor promotional products are made with weather-resistant materials.
Yes. We cater to businesses of all sizes — from startups needing a branded canopy to corporates ordering large-scale office signage. Bulk pricing is available. Reach out to us with your requirements, and we’ll put together a custom proposal.
03 DELIVERY & TURNAROUND
Standard production takes 5–7 working days depending on the product. Delivery time varies by location. For urgent orders, express production slots are available — contact us before placing your order to confirm availability.
Yes, we deliver pan-India. Products are carefully packed to ensure they arrive safely. Tracking details are shared once your order is dispatched.
Yes — mention your required date when placing your order. We’ll confirm if it’s achievable and do our best to meet your deadline. For gifting occasions like birthdays or anniversaries, we recommend ordering at least 10–13 days in advance.
04 PAYMENTS & SUPPORT
We accept UPI, bank transfer, and major online payment options. For bulk business orders, custom payment terms can be arranged. Full payment or advance is required before production begins.
Your satisfaction matters. If the product has a quality defect or was printed incorrectly due to our error, we’ll reprint or resolve it at no extra cost. Since all products are custom-made, we encourage reviewing your design proof carefully before approval.
You can reach us through the contact form on our website, via WhatsApp, or by email. We typically respond within a few hours during business hours.